Frequently asked questions:

Can I still pledge for The Last of Us: Escape the Dark?

The crowdfunding campaign has now closed, and we cannot accept new pledges.

However, in June 2023 we are planning to open pre-orders for the release of the Standard Edition.

To be notified when pre-orders go live, sign up to our mailing list in the footer of this page!

How can I keep up to date about restocks, new products etc ?

We always notify our Mailing List subscribers first about restocks, new products launches, and major announcements.

Sign up in the footer of this page, and you'll always be first to know!

How long do orders take to arrive?

Orders are processed daily, Monday to Friday within 24 hours of being placed.

After despatch, the following transit timeframes apply:

UK - Orders typically arrive within 2-3 working days

US - Orders typically arrive within 2-3 working days

EU - Orders typically arrive within 7-10 working days 

EU orders are shipped from the UK 

Where can I get help with rules questions?

Please visit our popular Discord server via the icon in the footer of this page.

There, you'll be able to chat with a large community of Escape the Dark players, and even our game designers from time to time.

Where can I get replacements for missing or defective products?

If you've found yourself with an incorrect die, missing card or duplicates, please fill out the Spare Parts Replacement Form

Where can I buy localised editions of your games?

We only sell the English editions on our website. If you're interested in buying localised editions or you have queries regarding further translation of products, please contact the relevant partner below:

French Edition - Trade Invaders

Italian Edition - Ghenos Games

Do you have a question about a specific card?

Click these links to find a detailed FAQ for Escape the Dark Castle and Escape the Dark Sector.

For everything else, please contact us at

If you have previously used our "contact us" form, please contact us via the email above as tickets were not reaching us. Thank you!